Terms of Service
Terms of Service for Peach Pocket LLC
1. Agreement Overview
This Terms of Service Agreement (the “Agreement”) applies to all visitors and users of the Peach Pocket LLC website, https://www.peachpocket.com (the “Website”), including related social media platforms such as Facebook, Instagram, Pinterest, Twitter, YouTube, and TikTok. By using the Website, you agree to the terms outlined in this Agreement. If you do not agree with any terms, please do not use the Website.
2. Proprietary Notices and Updates
The Website may contain proprietary notices and copyright information, which must be observed. Information on the Website may contain inaccuracies or typographical errors. Product pricing and availability may change without notice. Peach Pocket LLC reserves the right to refuse service, terminate accounts, and cancel orders at its discretion, especially if it believes that a customer's actions violate applicable laws or harm its interests.
3. Eligibility
By using the Website, you confirm that you are at least 13 years old. If you are between 13 and 18, you must use the Website with the consent and assistance of a parent or legal guardian. You are responsible for ensuring your use of the Website complies with all applicable laws.
4. Amendments to the Agreement
Peach Pocket LLC reserves the right to modify or amend any part of this Agreement at its sole discretion without prior notice.
5. Termination of Access
Peach Pocket LLC may terminate access to the Website for any user, with or without cause, at its discretion.
6. Trademarks
The Website and all associated graphics, headers, and icons are service marks, trademarks, and/or trade dress of Peach Pocket LLC. They may not be used with any product or service not offered by Peach Pocket LLC without permission.
7. Privacy Policy
Peach Pocket LLC may collect personal information from users when visiting the Website, subscribing to newsletters, filling out forms, and through other activities. Data may be submitted by users or collected automatically. Peach Pocket LLC may use content shared by users on social media platforms.
8. Sharing Pictures and Videos
By sharing photos and videos through the Website and social media platforms, you authorize Peach Pocket LLC to use them on the Website, social media, or in physical locations.
9. No Expectation of Privacy
Users may visit the Website anonymously, but there is no expectation of privacy for submitted information, except for payment details. Users assume responsibility for third-party data they share on the Website.
10. Website Use
Peach Pocket LLC owns all rights to the Website, including content, code, data, materials, design, and organization. Users are not granted ownership of any content and must not use, modify, reproduce, distribute, or exploit any content without prior permission.
11. Submitted Content
Users must only submit content they own or are authorized to use. Submitted content may be used, reproduced, shared, and modified by Peach Pocket LLC without compensation.
12. Prohibited Activities
Users must not:
- Submit false, defamatory, objectionable, or illegal content
- Impersonate others
- Misrepresent affiliations
- Attempt unauthorized access to systems
- Use the Website unlawfully or harmfully
- Exploit or harm minors
- Send unsolicited promotional material
- Restrict others' use of the Website
- Use bots or scraping technology
- Launch attacks or breaches
13. Third-Party Content and Websites
Peach Pocket LLC may provide third-party content or links for informational purposes. It does not control or endorse third-party content or websites and is not responsible for their accuracy or updating.
14. Products and Services
Products and services on the Website are in U.S. Dollars. Additional charges may apply for delivery and taxes. Products must be used according to instructions and precautions. The Website does not provide medical advice; consult healthcare providers for medical concerns.
15. Payments and Billing
Users must provide up-to-date payment information for purchases. Peach Pocket LLC may use third-party services for payments and reserves the right to cancel orders.
16. Shipping and Delivery
Peach Pocket LLC ships to U.S. locations and territories. Risk of loss and title pass to the user upon delivery to the shipping carrier.
17. Sales Tax
Sales tax is charged based on the applicable state rate and shipping location.
18. Return Policy
Products can be returned or exchanged within 30 days of purchase, except for gift cards, which are final sale. Refunds are processed within 10 business days. Return policies may change without notice.
19. Warranties and Disclaimers
The Website content is subject to change without notice. Peach Pocket LLC disclaims all warranties regarding the Website and its content. Services and products are provided "as is" without warranties.
20. Inaccuracies and Errors
The Website content may contain errors. Peach Pocket LLC does not guarantee accuracy and advises verifying information with product or service providers.
21. Liability Disclaimer
Peach Pocket LLC is not liable for any damages arising from the use of the Website or related platforms.
22. Indemnification
Users agree to defend and indemnify Peach Pocket LLC from claims, losses, liabilities, costs, and damages arising from misuse of the Website, violation of the Agreement, or violation of laws or third-party rights.
23. Void Where Prohibited
Products and services may not be available in all locations. Offers are void where prohibited by law.
24. Legal Notices
Notices from Peach Pocket LLC will be posted on the Website and are deemed delivered within 30 days. Notices to Peach Pocket LLC must be sent by first-class mail to 1401 Sawgrass Corporate Parkway, Sunrise, Florida, 33323.
25. No Waiver
Failure to enforce any provision of the Agreement does not waive Peach Pocket LLC's rights.
26. Governing Law
Florida law governs the Agreement. Both parties consent to the jurisdiction of Florida courts or the U.S. District Court for the Southern District of Florida. Jury trials are waived.
27. Severability
If any provision is found invalid, illegal, or unenforceable, it will be modified to be enforceable. The remaining provisions remain in effect.
28. Entire Agreement
This Agreement constitutes the entire agreement between you and Peach Pocket LLC regarding the Website. It supersedes all prior communications. Modifications must be authorized by Peach Pocket LLC.
29. Arbitration and Class Action Waiver
Disputes are to be resolved through arbitration managed by the American Arbitration Association. Users waive the right to class actions or consolidated proceedings. Arbitration is binding and not subject to trial by jury.
If a dispute cannot be resolved directly, binding arbitration will be used. Arbitration rules and procedures will follow AAA guidelines.
For claims under $10,000, hearings may be conducted by phone. For claims over $10,000, AAA guidelines will be followed. Arbitrators can provide written decisions, and courts can confirm arbitration outcomes.
SMS Marketing Terms and Conditions
1. Consent
By providing your phone number, you consent to receive SMS messages from us regarding promotions, product updates, and other relevant information. You acknowledge that consent to receive these messages is not a condition of any purchase.
2. Opting Out
You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After opting out, you may receive one final message confirming your opt-out request.
3. Frequency
The number of SMS messages we send will vary based on your interaction with us and our marketing campaigns. Typically, you may receive up to 4 messages per month.
4. Costs
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
5. Supported Carriers
SMS messages may be sent using automated technology. Our messages can be delivered via supported carriers including, but not limited to, AT&T, Verizon, T-Mobile, Sprint, and others. However, our SMS service may not be compatible with all mobile carriers.
6. Privacy
We respect your privacy and will use your phone number only for the purposes outlined in these terms and conditions. We will not share your phone number with third parties without your consent, except as required by law.
7. Disclaimer
We are not responsible for any delays in the receipt of any SMS messages. Delivery is subject to effective transmission from your network operator.
8. Modifications
We reserve the right to modify these SMS marketing terms and conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued receipt of SMS messages from us will signify your acceptance of these changes.
By providing your phone number and opting into our SMS marketing program, you agree to these terms and conditions.
Privacy Policy
This Privacy Policy outlines the data privacy practices of Peach Pocket LLC, explaining what data we collect, why and how we use it, how we share and manage your information, and your choices and rights regarding this data.
This Policy applies to all users of Peach Pocket's websites, mobile applications, and interactive platforms.
We collect both voluntary personal information and passive usage data. This includes your email, name, phone number, address, gender, referral source, credit card information, and optional information like nationality and date of birth. Passive usage data includes IP address, browser type, device information, and interaction with the site.
We use your information to:
- Provide, maintain, and improve our services.
- Manage your account and offer customer support.
- Communicate with you about updates, offers, and important notices.
- Fulfill any other purposes disclosed at the time of collection or with your consent.
Yes, we share your information with third parties for payment processing, legal compliance, corporate transactions, and business purposes to improve our services.
For any questions about this Privacy Policy, please contact us at:
- Email: privacy@peachpocket.com
- Address: 1401 Sawgrass Corporate Parkway, Sunrise, FL, 33323
Shipping Policy
At Peach Pocket, we are pleased to offer shipping to all locations within the United States. Whether you're on the East Coast, West Coast, or anywhere in between, you can enjoy our products delivered right to your doorstep.
We offer the following shipping options:
- Free USPS Ground Shipping: Available for orders $50.00 or more (not including discounts and before taxes).
- Flat Rate Shipping: Orders under $50.00 have a flat rate fee of $10.00 (except Alaska and Hawaii).
Shipping costs are calculated at checkout based on the selected shipping method. Orders that qualify for free shipping will have the shipping cost waived at checkout.
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your package.
Yes, we do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If we are unable to ship to your location, you will be notified during the checkout process.
Delivery times are estimates and may vary due to external factors such as weather conditions and carrier delays. Peach Pocket is not responsible for delays caused by these factors.
If your package is lost or damaged during transit, please contact us immediately at sales@peachpocket.com with your order number and tracking information. We will work with the carrier to resolve the issue and ensure you receive your order.
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: sales@peachpocket.com
- Address: 1401 Sawgrass Corporate Parkway, Sunrise, FL, 33323
Thank you for shopping with Peach Pocket!
Refund Policy
Refund requests must be made within 30 days from the date of purchase.
Items must be unused, in the same condition that you received them, and in their original packaging. We cannot accept products once they are opened or used.
A valid receipt or proof of purchase is required for all refunds.
Yes, the following items are not eligible for a refund:
- Gift cards
- Items purchased on final sale
- Items that have been used or damaged by the customer
To initiate a refund, please contact our customer service team at sales@peachpocket.com with your order details and reason for the refund request.
Currently, returns can only be processed through our online customer service.
Upon approval of your refund request, we will provide you with a Return Authorization Number and return instructions. You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refunds are processed within 10 business days of receiving the returned items.
If your return is approved, we will process the refund to your original method of payment. The refund amount will be credited within a certain number of days, depending on your card issuer’s policies.
You will receive an email notification once your return has been processed and your refund has been issued.
Yes, you will be refunded the full purchase price of the returned item, excluding any shipping costs.
Yes, customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at sales@peachpocket.com for further instructions.
f you haven’t received a refund yet, follow these steps:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
- If you’ve done all of this and still have not received your refund, please contact us at sales@peachpocket.com.
If you receive a defective or damaged item, please contact us immediately at sales@peachpocket.com with your order details and photos of the defect or damage. We will arrange for a replacement or refund.
If you received the wrong item, please contact us at sales@peachpocket.com with your order details, and we will correct the mistake at no additional cost to you.
For any questions or concerns regarding your refund, please contact our customer service team at:
- Email: sales@peachpocket.com
Thank you for shopping with Peach Pocket!